Abblizzio.com site knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy covers what information we collect from you when you visit the Abblizzio.com site, how we use it, and under what circumstances we disclose it. By using the Abblizzio.com site, you agree with the terms and conditions of this Privacy Policy and Terms of Use.
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1. The information We Collect
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When you use the Abblizzio.com site, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit Abblizzio.com site. The information we collect helps us to personalize and continually improve your shopping experience at Abblizzio.com site.
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Information You Provide Us. |
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We receive and store any information you enter on our Web site or give us in any other way. You may choose not to provide certain information, but then you might not be able to take advantage of some of our features. For most of the browsing services we provide, we neither require nor collect "Personal Customer Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
You can browse the Abblizzio.com site and take as much time as you want to review our books and other products, services and reviews without having to submit such Personal Customer Information. Even when you use our shopping cart as you browse, there is no need to submit Personal Customer Information.
In the following instances, however, we do need you to actively submit Personal Customer Information: when you want to
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Create an account; |
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Complete an order; |
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Subscribe to our Newsletters or Alerts, or |
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Submit customer reviews. |
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- Creating a Abblizzio.com Account. You can create a new password-protected Abblizzio.com account to complete an order. To create an account, we require that you provide us with the following Personal Customer Information: your email address (which may not be associated with another active Abblizzio.com account), and your first and last names. You will also have to create a password.
- Completing an Order. To complete an order, we require you to access your password protected Abblizzio.com account. You will access stored Personal Customer Information or be asked to submit additional Personal Customer Information such as your credit card number and billing address.
- Newsletters and Alerts. You may sign up for free email Newsletters and Alerts filled with recommendations and reviews for books, products, special offers, and more in the Newsletters subscription option in your Account informations
- Customer Reviews. When you submit a customer review, we ask you to disclose your email address in addition to your review and other optional information. You can choose not to have your email address displayed with your review. We only use the information you provide to us to chronicle your review; we do not use such information for marketing purposes. Because your email address at your election can be displayed with your reviews, we can make no assurance that others will not use the information you have provided.
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Information Collected Automatically. Some information is automatically received and sometimes collected from you when you visit the Abblizzio.com site. We receive and collect the name of the domain and host from which you access the Internet; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. All of the information we automatically capture provides us with the ability to enhance our customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns. |
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Information Collected via Cookies. We use cookies to enhance the browsing and shopping experience on the Abblizzio.com site. "Cookies" are small files or records that we place on your computer's hard drive to collect information about your activities on the Abblizzio.com site. The cookies transmit this information back to the computers at Abblizzio.com site; these computers are, generally speaking, the only computers, which are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you don't have to reenter it each time you visit the Abblizzio.com site; (iii) to monitor the effectiveness of certain of our marketing email campaigns; and (iv) to monitor total number of visitors, pages viewed, and the total number of banners served.
Most people do not know that cookies are being placed on their computers when they visit the Abblizzio.com site or most web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, you will not be able to open a Abblizzio.com Shopping Cart and therefore will not be able to complete an order with us online. Also, by not using cookies, your overall Internet browsing experience will be affected.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Abblizzio.com's coolest features, and we recommend that you leave them turned on. |
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Communications Via E-mail. To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Abblizzio.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences. |
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Information from Other Sources. We might receive information about you from other sources and add it to our account information. Click here to see examples of the information we receive. |
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2. How We Use and Share Personal Customer Information
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Information about our customers is an important part of our business, and we are not in the business of selling it to others. Occasionally, Abblizzio.com site uses Personal Customer Information to market products and services. We share customer information only as described below and with subsidiaries Abblizzio.com, controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Abblizzio.com site shares Personal Customer Information that we collect as follows:
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Agents. We send Personal Customer Information to third-party subcontractors and agents that work on our behalf to provide certain services. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by Abblizzio.com site. |
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Service Providers. We send Personal Customer Information to third-party providers of goods and services that you may purchase from time to time on our site (e.g., prints and posters). Like subcontractors, these third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by Abblizzio.com. |
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Membership Programs. We work with certain entities who, in conjunction with their own membership programs or rewards programs, require that we disclose purchasing information about their customers who visit the Abblizzio.com site through links from the partner sites, or use the partner's credit card or rewards program to make purchases on the Abblizzio.com site (e.g., to earn points for purchases made on the Abblizzio.com site through links from the partner site). We disclose only the information required to make these programs work and support your membership with them, which typically includes the name and/or email address of the user as well as the dollar amount of purchases made. We disclose this information to such entities under an agreement that requires that they obtain your consent first, usually under the membership or participation rules. If you do not want us to disclose that information to the strategic partner, then you must contact them directly. |
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Credit Card Companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. |
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Companies affiliated with Abblizzio.com. From time to time, on limited bases, we may share with entities affiliated with Abblizzio.com (e.g., Booksellers, Retail Jewellery and Abblizzio Membership) contact information of our account holders so that such entities can promote special offers, events, new products and services. You, as an account holder, can opt out from our use of your information in this way at any time by logging onto your Account and following the instructions under Account Informations. Please note that if you do opt-out you will not be sent special coupons, updates about free shipping, invitations to private sales, and other special discount offers. |
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Other Trustworthy Third Parties. From time to time, on limited bases, we may share with trustworthy third parties contact information of our account holders so that such third parties can promote their products and services. You, as an account holder, can opt out from our disclosure of your information for this purpose at any time by logging onto your Account and following the instructions under Account Informations. |
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Business Transfers. As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Abblizzio.com site, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets. |
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Promotional Offers. Sometimes we send offers to selected groups of Abblizzio.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences. |
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Law Enforcement Investigations. Abblizzio.com site may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of Abblizzio.com site, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice. |
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With Your Consent. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information. |
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3. Communications from Abblizzio.com
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As a Abblizzio.com account holder, you may receive the following communications from Abblizzio.com:
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Communications related to transaction and account maintenance activities. By creating a Abblizzio.com account, you may receive communications from us relating to: order confirmations; order updates; order problems; and material changes to site policies and account management procedures. |
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Communications from Abblizzio.com and its affiliated companies (e.g., Abblizzio Booksellers). As an account holder, we use and share your contact information to communicate special offers, events, new products and services from Abblizzio.com and our affiliated companies. We communicate via email, postal mail and outbound telephone calls depending upon your settings in you Communications Preferences. Any Abblizzio.com account holder can opt-out from the receipt of any such communications or opt-out of certain communication methods by logging onto his or her Account and following the instructions under "Account Informations. |
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Newsletters subscription. You may sign up for free email Newsletters and Alerts filled with recommendations and reviews for books, music, movies, and more. To do so, you will need to check your option in the Newsletters subscription. |
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4. Underage Customers
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Our products and services are marketed for purchase by adults or with the consent of adults. This is why Abblizzio.com site requires a credit card that has been authorized for use to complete purchases on our site.
From time to time, parents and guardians allow their children under the age of 18 to browse our site and to post reviews. Abblizzio.com site highly values these views on the books and other products and services we offer. As such, users of our site have the opportunity in many instances to submit their reviews. Each user also has the option to post his or her email address and other contact information so that other users of our site may contact them directly. However, to protect the privacy of any user of our site who is under the age of 13, we do not permit them to post any contact information. Please see Review Rules for further information.
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5. Linking to Third-Party Web Sites
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When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Abblizzio.com site cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.
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6. Revisions to Privacy Policy
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Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. Abblizzio.com site reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.
This Privacy Policy was last changed on November 20, 2004.
We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. If you have any concern about privacy at Abblizzio.com, please contact us with a thorough description, and we will try to resolve it.
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7. Questions or Comments
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If you have any questions regarding our Privacy Policy, please email us at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
. For all other inquiries, please contact Customer Service.
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8. Membership Privacy Policy
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If you are also a participant in the Abblizzio Membership program you should review the Privacy Policy for the Membership program at Membership Privacy Policy.
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9. What Choices Do I Have?
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As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Abblizzio.com site features. |
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You can add or update certain information on pages such as those listed in the "Which Information Can I Access?" section above. When you update information, we usually keep a copy of the prior version for our records. |
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If you do not want to receive e-mail or other mail from us, please adjust your Account Information. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Abblizzio.com site, and it is your responsibility to review them for changes.) |
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The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use such important features as 1-Click ordering and New for You if you do not use cookies. |
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Click here to explore products that offer anonymous browsing. In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site, Site Seeing on the Internet. |
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Security Policy
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Protecting Your Information |
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The Personal Customer Information you provide -- including your credit card information -- to create and access an account with us and to make purchases from us is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites. |
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We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. |
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It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Click here for more information on how to sign off. |
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Unique Email, Password & Security Answer |
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To further secure your Personal Customer Information: |
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We cross check an email address with the submitted password to validate access to any Abblizzio.com site customer account. |
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We do not allow any email address to access more than one Abblizzio.com account. When a new Abblizzio.com account is created, we require you to submit an email address that is not associated with an existing Abblizzio.com account. |
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We require you to select a security question and input a security answer, which you can use to access your account in the event you forget your password. (Customers who created a Abblizzio.com account without selecting a security question and respective answer, are urged to do so by logging into your account and on the page headed "Account Management Options", select "Change Your Security Question/Answer" under "Account Settings" and follow the instructions.) |
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We encourage you to use a password and a security answer that is not easily determinable (e.g., don't use your name or street name). Keep your password and security answer secure; do not share it with anyone. Password and security answer are the "keys" to your account; anyone who gets these "keys" can, along with your email address, gain access to your account.
If you forget your password, to gain access to your account you will need to know your security answer and have access to your email account. On the Account Sign In Page click on the Forgot your password? link and then type in the email address of the account you would like to open. A message will be sent to your email address with instructions on how to access your account and change your password. (If you have not yet selected a security question and submitted a security answer, you will be prompted to contact Customer Service for further assistance.)
If you want to change your password, security answer or other account information, simply log onto your account and follow the instructions on the page headed "Account Management Options." |
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Remember to Sign Out |
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To further prevent unauthorized access to your account, remember that, after you sign in, you should sign out once you have (i) completed your transaction, (i) completed managing your account, or (iii) decided to step away from your computer. Anyone who accesses your computer after you have signed in but before you have either signed out or your session has timed-out can access your account. |
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Safe Shopping Guarantee |
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Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.
If a credit card or debit card issuer assesses you a fee because of the unauthorized use of your credit card or debit card on our site, Abblizzio.com will reimburse you for such amount up to $50.00. Please contact our Customer Service for details.
Please be advised, as we state in greater detail in our Terms of Use, we do not guarantee the continuous, uninterrupted or secure access to the Abblizzio.com site because the operation of the Abblizzio.com website may be interfered with by numerous factors outside of our control. |
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Alternative Customer Purchasing Options |
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If you do not feel comfortable sending your credit card information to us over the Internet, you still can shop with us. We welcome you to call us to complete your purchase by phone. Please go to our Help Desk link and see the Payment Options section for details. |
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Changes to Security Policy |
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This security policy was last changed on August 4, 2004. To see how the Security Policy changed, go to August 4, 2004 Security Policy Changes. Abblizzio.com reserves the right to modify or amend this policy at any time by posting the revised Security Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Security Policy unless we clearly express otherwise. The changes made in this August 4, 2004 version affects all information we have collected prior to such date. |
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